WAT Terms and Conditions

These terms govern your access to and use of the website, account areas, and services operated by WAT - We Are Tech FZ-LLC. By using this website or submitting a service request, you agree to these terms.

1. Scope of services

WAT provides workflows related to electronics collection, reuse, recycling, data destruction, reporting, and repair coordination. Service availability may vary by location, item type, and partner availability.

2. Accounts and access

You are responsible for keeping your account credentials secure and for ensuring that the information you provide is accurate and up to date. We may suspend or restrict access if an account is used unlawfully, fraudulently, or in a way that threatens the platform or other users.

3. Requests, quotes, and payments

Submitting a request does not guarantee acceptance. Collections, repairs, data destruction services, quotes, and related timelines are subject to review, operational feasibility, and any specific commercial terms confirmed for your request.

Where payments are required, they are processed through the payment methods made available in the product at the time of checkout.

4. Partner-delivered services

Some services are fulfilled or supported by approved third parties such as repair providers, logistics partners, processors, or recyclers. We may share the minimum information required to perform those services in line with our privacy policy.

5. Your responsibilities

You must ensure that any information, device details, contact information, and uploaded material you provide are accurate and that you are authorized to submit them. You remain responsible for removing or disclosing any restricted, unlawful, or hazardous material not accepted through the relevant workflow.

6. Acceptable use

You must not misuse the website, interfere with the platform, attempt unauthorized access, submit fraudulent requests, or use the service in breach of applicable laws or third-party rights.

7. Availability and changes

We may update, suspend, or discontinue parts of the website or service offering from time to time. We may also update these terms when required for legal, operational, or product reasons. The latest version published on this page applies from the date it is posted.

8. Liability

To the extent permitted by applicable law, the website and related services are provided on an as-available basis. We do not exclude liability that cannot lawfully be excluded, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.

9. Privacy

Our processing of personal data is described in the privacy policy.

10. Contact

• Legal entity: WAT - We Are Tech FZ-LLC
• Email: contact@wat.ae
• Phone: +971 52 201 2378
• Address: Dubai - UAE